The Kroger Co., or simply Kroger, is an American retail company that operates supermarkets and multi-department stores throughout the United States.. Full-service grocery supermarket offering fresh produce, meat, dairy, bakery, pharmacy, and household items. Large supermarket chain with deli & bakery departments, plus health & beauty products.
Most Kroger stores in Memphis, TN, and Shelby County are open from 6:00 AM or 7:00 AM to 10:00 PM or 11:00 PM daily, though hours vary by location some close at 9:00 PM); check the specific store on kroger.com for exact times.
There are 13 Kroger grocery stores in Memphis, TN, all within Shelby County.
Yes, Kroger offers curbside pickup (free on orders of $35 or more) and delivery (including same-day options via Kroger or partners like Instacart) at Memphis locations.
With a free Kroger Plus card or digital account, you earn 1 fuel point per $1 spent on most groceries (in-store, pickup, or delivery); redeem 100 points for $0.10 off per gallon at Kroger fuel centers or partners (up to 35 gallons).
Yes; digital coupons load to your account and apply automatically, while paper coupons can be presented at checkout (one manufacturer coupon per item; store manager may limit usage).
Kroger's rain check policy varies by store and is at the manager's discretion for out-of-stock advertised items (not available for pickup/delivery orders or certain promotions).
Yes, most Kroger stores in Memphis have pharmacies offering prescriptions, refills, vaccinations, and clinical services; hours are typically 9 AM-8 PM weekdays, shorter on weekends.
Yes, select Kroger locations in Memphis have adjacent fuel centers where you can redeem fuel points for discounts.
Kroger accepts credit/debit cards, cash, EBT/SNAP (including online for eligible items), gift cards, and Kroger Pay; paper coupons at pickup/delivery as applicable.
Visit kroger.com/hc/help, call 1-800-576-4377 (1-800-KROGERS), chat online, or contact your local store directly.
Kroger offers refunds, replacements, or exchanges for unsatisfactory or defective items with receipt; return to any store (some exclusions like alcohol/tobacco apply; manager discretion for no-receipt returns).
Kroger guarantees freshness on produce and Kroger-brand items; if dissatisfied, return for a full refund or replacement (in-store or request refund via app/site for online orders).
Kroger Boost is a paid membership ($59-$99/year depending on tier) offering free delivery on $35+ orders, 2x fuel points, exclusive discounts, and streaming perks (like Disney+ or ESPN+ in some plans).
Yes, Kroger accepts SNAP/EBT payments online for eligible items in pickup and delivery orders (add your EBT card during checkout; non-eligible items require secondary payment).
Substitutions may occur if an item is out of stock; you can choose "no substitutions" in your order settings or refuse/refund substituted items at pickup/delivery (charged the lower price if accepted in most cases).
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